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I'm getting an "Pokemon TCG Live.exe has stopped working" error message.

RdGsFc
RdGsFc Member Posts: 1 ✭
edited May 7 in Pokémon TCG Live Bugs & Feedback #1

Unfortunately, I continue to receive this message no matter how many times I try to start the program. I had it up earlier today but for some reason, now this message continues to be prompted. I've even uninstalled and reinstalled the software. Under the window error title, it states: "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." This is followed by a [Close program] button. I'm unsure what to do or how to resolve this issue.

Answers

  • Mod_Bee
    Mod_Bee Moderator Posts: 887 mod
    500 Comments 100 Likes Third Anniversary 25 LOLs
    #2

    Hi @RdGsFc. Thank you for your post regarding the error you experience when trying to start the game, we understand how frustrating this can be. Our support team can assist, please open a ticket with them by going to https://support.pokemon.com/ then click the Pokémon Trading Card Game Live link. From there click "Contact Us".

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