[Pokémon TCG Live] Maintenance Notice
Pokémon TCG Live will be offline for maintenance from 16:00 ~ 24:00 (UTC) on November 11, 2025.
The Code Card Redemption Website will also be briefly offline from 16:00 ~ 19:00 during the above maintenance window.
Please see the Version 1.32.0 - Patch Notes announcement for more information.
Pokémon TCG Live will be offline for maintenance from 16:00 ~ 24:00 (UTC) on November 11, 2025.
The Code Card Redemption Website will also be briefly offline from 16:00 ~ 19:00 during the above maintenance window.
Please see the Version 1.32.0 - Patch Notes announcement for more information.
Pokemon Decks Issues
Viennadaltro
Member Posts: 1 ✭
Good night, has already happened two times some bug that all my decks had disapeared With no reason. Starts With The game not opening at my Galaxy on Wi-Fi and after gofor 5G on The Phone, all decks has gone! Stay The names and decks but all cards out of decks. Can i have some help? Thanks a lot
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Answers
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Did you contact the support? They may not be able to get your decks back, but atleast they can try to figure what cause your decks issues, so it doesn't happen again.
To contact them you should go to the support page and create a ticket explaining the situation.
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