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Pokemon Decks Issues

Viennadaltro
Viennadaltro Member Posts: 1 ✭
in Pokémon TCG LIVE Bugs & Feedback #1

Good night, has already happened two times some bug that all my decks had disapeared With no reason. Starts With The game not opening at my Galaxy on Wi-Fi and after gofor 5G on The Phone, all decks has gone! Stay The names and decks but all cards out of decks. Can i have some help? Thanks a lot

Answers

  • DoubleCure
    DoubleCure Member Posts: 1,390 ✭✭✭✭✭
    1000 Comments 500 Likes 500 Agrees 250 LOLs
    #2

    Did you contact the support? They may not be able to get your decks back, but atleast they can try to figure what cause your decks issues, so it doesn't happen again.

    To contact them you should go to the support page and create a ticket explaining the situation.

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