The Pokémon TCG Live game client will be offline for maintenance from 15:00 ~ 23:00 (UTC) on July 15, 2025 while an update is being applied. Please see the Version 1.28.0 Patch Notes for more information on changes and content additions.
Error Code 10011 (Cannot Login)
Tried everything including:
Clear cache, No VPN, Time zone is correct. Reinstalled 5 times, Tried using Iphone 14 pro newest IOS with newest TCG Live update. No anti-virus on Mac Pro, Native language is English, Wifi is strong, Contacted support team with tickets pending. Issue happened after newest 3/19/24 update.
What's so frustrating is hundreds/thoudsands of my secret rare cards/special illustration rare cards and coins and gems is in my main account are locked and I can't login. I have to use common cards to play in a 2nd profile that I recently created with no way to buy the cards I need in this brand new account. Right after the new rotation…Unbelievable.
If the support team is reading this, please fix my account. I have already created a support ticket with a few "Agents" that are all saying the same thing: We appreciate your patience as our team is works to find a resolution….we will update you.."
Has anyone else can't login to your account with error code 10011?
