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How do I find dissapeared packs?

PeakTheLegend
PeakTheLegend Member Posts: 1 ✭
in Pokémon TCG Pocket Bugs & Feedback #1

I redeemed a whole bunch of old code cards and had about 192 pack waiting to open and I opened the app but my phone closed the app and now they are gone and I can’t find them anywhere. Is there any way to get them back or am I cooked?

Answers

  • Mod_Bee
    Mod_Bee Moderator Posts: 1,120 mod
    1000 Comments 100 Likes Third Anniversary 25 Agrees
    #2

    Hi @PeakTheLegend, we understand your concerns with needing to find packs you redeemed and disappeared. Please send in a support ticket so the support team can further investigate this for you. To submit a ticket, please go to support.pokemon.com, select the Pokémon TCG Pocket link, and click "Contact Us." Thanks!

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