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Game Not Completely Loading (Error 10097)

EverLyfeReaper
EverLyfeReaper Member Posts: 1 ✭
edited June 2023 in Pokémon TCG LIVE Bugs & Feedback #1

Hello! I had downloaded PTCG: Live and after attempting to open it and transfer my stuff from PTCGO to Live, the game refuses to let me get passed the 35/39 loading screen. I have tried uninstalling and reinstalling the game, I have attempted to close the game and reopen it, I've reset my PC, and even reset my router. I am out of options and in need of help trying to fix it.

Answers

  • Mod_Skrilla
    Mod_Skrilla Member Posts: 325 ✭✭✭
    100 Comments 25 LOLs Second Anniversary 25 Likes
    #2

    Hello Trainer,

    I recommend you open a ticket with the support team for this instance. To do so, please visit https://support.pokemon.com/ and then click the Pokémon Trading Card Game Live link. From there click "Contact Us".

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