[Pokémon TCG Live] Maintenance Notice
The Pokémon TCG Live game client will be offline for maintenance from 15:00 ~ 23:00 (UTC) on October 14, 2025.
Please see the Version 1.31.0 - Patch Notes for more information.
The Pokémon TCG Live game client will be offline for maintenance from 15:00 ~ 23:00 (UTC) on October 14, 2025.
Please see the Version 1.31.0 - Patch Notes for more information.
Is anyone else Unable to buy Aeos Gems?

VoidRune7
Member Posts: 1 ✭
The Store just WONT load. It shows me the options but not the prices, I press the option and it says loading FOREVER, customer support seems to think I’m asking for a refund when I’m asking for help and I’m just really tired of this.
I’ve tried clearing the cache, deleting and reinstalling the game multiple times. Updating the switch, the game, reinstalling again, nothing has worked. At all.
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Answers
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Thank you for reaching to report your issue with purchasing gems, @VoidRune7. Please submit a ticket to our support team to have this looked into. To submit a ticket, please go to support.pokemon.com, select the Pokémon Unite link, and click "Contact Us." Thank you!
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