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Bug: Game frozen, but still continuing without me timing out

I checked the known issues and didn't see this, but the issue was that the game was frozen on my end, but still continuing without me being timed out for inactivity when I should have been.

I got poisoned on the first turn, and going second I used TM Evolution and let my Pokemon get knocked out.

The game completely froze for me on the knockout animation which shows before the prize cards are taken.

I realized when I checked the battle logs that it showed the battle continuing with my benched Pokemon automatically going to the active spot. I'd see the timer come up, but I wouldn't be able to do anything.

My opponent would continue to make plays during their turn like normal while it would take the full time before passing. I should have gotten kicked for inactivity, but I wasn't because my Pokemon were all going into the active automatically.

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Comments

  • Mod_Bee
    Mod_Bee Moderator Posts: 1,034 mod
    1000 Comments 100 Likes Third Anniversary 25 Agrees

    Hey there, @PomegAt1HP. We understand your concerns with your gaming freezing. Please report this issue to our support team so they can help resolve this issue.. You can do so by visiting https://support.pokemon.com/ then click the Pokémon TCG Live link. From there click "Contact Us", thank you!