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Locked out of Pokemon website

Voodoo7171
Voodoo7171 Member Posts: 2 ✭
in Pokémon TCG Live Bugs & Feedback #1

I was in queue couple days ago and all of a sudden I was blocked saying access denied due to I have no idea really. Here is what it says.

We detected unusual activity from your device or network.

Reasons may include:

  •  Rapid taps or clicks
  •  JavaScript disabled or not working
  •  Automated (bot) activity on your network (IP 66.220.60.230)
  •  Use of developer or inspection tools

Need help? Submit feedback.

I have no idea why. Is there anyway to fix this issue

Thanks

Answers

  • Mod_Bee
    Mod_Bee Moderator Posts: 980 mod
    500 Comments 100 Likes Third Anniversary 25 Agrees
    #2

    Thanks for reaching out, @Voodoo7171. We understand that being unexpectedly blocked with an Access Denied message can be frustrating. If the issue persists, we recommend submitting a ticket to our support team directly at support.pokemon.com. Be sure all relevant details for troubleshooting and a screenshot of the error. Thank you!

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