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Stuck when viewing opponent's Active Pokemon card information and opponent retreats Active Pokemon
As the title describes, I had the following problem:
I was playing Ranked. I clicked on my opponent's Active Pokemon in order to view its information. However, at the same time, my opponent decided to retreat their Active Pokemon. This locked me into viewing the card information screen. I tried clicking the X in the top right corner and clicking elsewhere on the screen, but I could not exit viewing the card info. I had to force quit the game.
I have uploaded a screen recording of the bug on another website, but I believe linking it prevented me from posting.
Comments
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Hey @SkyeScythe - welcome to the community! 🙌
Thanks for bringing this to our attention. Please contact our support team directly at this link so that we can take a look into this issue with the card information screen for you. If you have any additional information to add, such as the screen recording, please make sure to include it.
Alternatively, you can visit support.pokemon.com, choose Pokémon TCG Live from the list, and click "Contact Us" on the right side of your screen. From there, you can submit a ticket. We appreciate your patience and understanding!
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