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Extremely slow loading for cards with flairs

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derelome
derelome Member Posts: 3 ✭
First Comment
in Pokémon TCG Pocket Bugs & Feedback #1

When looking at my cards, clicking on a card with flair takes several seconds to load. Whereas for a card without flair, it loads instantly.

Seems like some poor programming behind. Hopefully it gets fixed (i flair all my commons and uncommons). Perhaps some form of local caching to speed up.

Comments

  • Mod_Bee
    Mod_Bee Moderator Posts: 926 mod
    500 Comments 100 Likes Third Anniversary 25 Agrees
    #2

    Hello, @derelome. Thanks for reaching out! We understand your concern about your cards with Flairs loading slowly. Our support team would be happy to take a closer look and assist you further. Please visit support.pokemon.com, select the Pokémon TCG Pocket option, and click "Contact Us" to submit a request.
    Thanks again!

  • derelome
    derelome Member Posts: 3 ✭
    First Comment
    #3

    I lodged a support ticket for asia region and received a generic reply. I even provided a video to show the difference

  • A3rie
    A3rie Member Posts: 1 ✭
    First Comment Name Dropper
    #4

    @derelome I am disheartened to read that all you got was a generic reply. I am suffering from this and it’s become almost unbearable.

    I also have unlocked flair for all common & uncommon cards. Often times I just unlocked the initial “default sparkles”, just to see what other flairs each card can have (I like to hunt for the ones with heart-themed flair, and I’ve made a binder of those).

    Now, because of this, it is impossible to scroll through my collection. It just takes forever. :/ I hope they come up with a solution soon.

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