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Top 10000 but have to begin at ultra ball rank 3

I got top 10000 in season A3a but why did I start at 1010 points (ultra ball 3) instead of ultra ball 4 this season? Did I miss something?

Answers

  • Mod_Bee
    Mod_Bee Moderator Posts: 975 mod
    500 Comments 100 Likes Third Anniversary 25 Agrees

    Hello @pikapeak, we understand you have questions about your placement. To get accurate info about rank placement and progression, we recommend reaching out to our support team. Please visit support.pokemon.com, select the Pokémon TCG Pocket link, and click "Contact Us" to submit a ticket. They’ll be happy to look into this for you!