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The game won't start (Windows11)

after the game asks me about my username and my password, it starts loading for a bit gets stuck for a minute at 44/48, then gives me an error and sends me back to the sign in page

Comments

  • Mod_Bee
    Mod_Bee Moderator Posts: 1,150 mod
    1000 Comments 100 Likes Third Anniversary 25 Agrees

    Hello @Yasuke01, we understand your concerns with having trouble launching the game on Windows 11. Our support team can check into this and provide technical support so we can get you back in the game! Please visit support.pokemon.com, select the Pokémon TCG Live link, and click “Contact Us” to submit a ticket with your details. Thanks!