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Random Red Ping During Games

When I play games of unite (doesn't matter if it's ranked, quick play, or standard), I randomly get red ping. I'll be green ping for parts of the game, and then randomly go to red ping. This happens throughout the whole game and makes it impossible to play well. Other people on the same internet connection have perfect connection to the game and when other people play on their account on my switch 2 (the same device I'm using), they have perfect connection to the game. I'm convinced my account is some kind of shadowbanned. I need some kind of help fixing this issue. It makes no sense how other people on the same internet connection and on the same device, but a different account can have better connection than I do on my account.

Comments

  • Mod_Bee
    Mod_Bee Moderator Posts: 863 mod
    500 Comments 100 Likes Third Anniversary 25 LOLs
    edited June 20 #2

    Hello @MCTheNinja, Thanks for reaching out and sharing those details. We understand your concerns with connection issues, especially when they affect your gameplay experience. To help investigate further, please contact our support team directly with your account information and specific examples of when the issue occurred. You can submit a ticket by visiting support.pokemon.com, selecting Pokémon Unite, and clicking "Contact Us." Thank you!