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Retreat Bug In TCG Live

BikPlays
BikPlays Member Posts: 2
5 Agrees

I have Latias EX in play. The latias ex also has 2 steel energy attached. It requires 2 colorless energy to retreat. It also has a skill that allows all basic pokemon to retreat at free of cost. None of my opponents cards are affecting my retreats. I cannot retreat snorlax, or latias ex from active even with the two energy attached to the latias. I lost my match when I had the very easy win because of this bug. Am I just missing something? I cant see or think of anything preventing retreating either normally or with latias ex's ability.

Comments

  • Justerfrog5557
    Justerfrog5557 Member Posts: 94 ✭✭✭
    5 Answers 25 Likes 25 Agrees 10 Comments

    Did your opponent have Flutter Mane TEF 078 in the active?

  • Marz5678
    Marz5678 Member Posts: 1
    First Comment

    I’ve had this exact same issue today, glad to see I’ve found someone else experiencing this bug. I lost my game due to this. There were no retreat lock moves or trainer cards played. Latias EX’s ability just simply didn’t work.

  • Mod_Bee
    Mod_Bee Moderator Posts: 1,382 mod
    1000 Comments Fourth Anniversary 100 Likes 25 Agrees

    Hello @Marz5678, thanks for sharing your experience. We understand your concerns with encountering issues like this, especially when it affects the outcome of a match.

    We recommend submitting a ticket with these details at https://support.pokemon.com/ (select TCG Live, then click “Contact Us”) so the team can investigate further. If possible, include any additional details or screenshots to help with the review.

  • Igris0911
    Igris0911 Member Posts: 18 ✭✭
    10 Comments Name Dropper 5 Likes Photogenic

    did you used retreat on other pokemon 1st?

    just conforming

  • Igris0911
    Igris0911 Member Posts: 18 ✭✭
    10 Comments Name Dropper 5 Likes Photogenic

    yeah it was a bug

  • DoubleCure
    DoubleCure Member Posts: 2,178 ✭✭✭✭✭
    2,500 Likes 2,500 Agrees 500 LOLs 100 Answers

    You're likely missing something... perhaps you could post the game log or at least all the cards in play?