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Bug when switching pokemon from bench to active spot

Lunetia
Lunetia Member Posts: 6 ✭
First Comment
edited May 7 in Pokémon TCG Live Bugs & Feedback #1

So i encounter this bug when i try switching my comfey with cramorant, but then suddenly i can't do nothing at all, comfey just stuck beside cramorant doing it's idle animation which happen you change a pokemon, after a couple of second waiting, my cramorant suddenly gone and it's being replaced with giratina, i don't even use switch card, my cramorant just suddenly gone out of existence

Screenshot_20230502-102536.jpg Screenshot_20230502-102715.jpg


Comments

  • TechHog
    TechHog Member Posts: 2,900 ✭✭✭✭✭
    2500 Comments 500 Agrees 250 LOLs 250 Likes
    #2

    Your game desynced.

  • Radiogrunt
    Radiogrunt Member Posts: 3 ✭
    First Comment
    #3

    Having this same issue turn keeps timing out on me.

  • Lunetia
    Lunetia Member Posts: 6 ✭
    First Comment
    #4

    So when i desynced, my pokemon automatically gone from my deck, that's doesn't seems fair

  • Mod_Bee
    Mod_Bee Moderator Posts: 779 mod
    500 Comments Third Anniversary 25 LOLs 5 Answers
    #5

    Hello, if you're still experiencing this, I recommend opening a ticket with the support team. You can do so by visiting https://support.pokemon.com/ then click the Pokémon Trading Card Game Live link. From there click "Contact Us" Thanks!

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