[Pokémon TCG Live] Maintenance Notice
Pokémon TCG Live will be offline for maintenance from 16:00 ~ 24:00 (UTC) on November 11, 2025.
The Code Card Redemption Website will also be briefly offline from 16:00 ~ 19:00 during the above maintenance window.
Please see the Version 1.32.0 - Patch Notes announcement for more information.
Pokémon TCG Live will be offline for maintenance from 16:00 ~ 24:00 (UTC) on November 11, 2025.
The Code Card Redemption Website will also be briefly offline from 16:00 ~ 19:00 during the above maintenance window.
Please see the Version 1.32.0 - Patch Notes announcement for more information.
Stuck in loop selecting language
stealthboy2600
Member Posts: 60 ✭✭
New install on a new computer (iMac). On running PTCGL I am asked to select a language. After selecting my language, the screen goes white, then after a short while, the language select screen comes up again. It continues to loop.
The application is unusable and I am not able to play the game.
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Comments
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Hello @stealthboy2600. We understand you're experiencing an issue where the game gets stuck in a loop at the language selection screen on your device. Thank you for bringing this to our attention. We recommend submitting a ticket to our Support Team so they can look into this further and help you with this issue so you can play! To submit a ticket, please visit support.pokemon.com, select Pokémon TCG Live, and click “Contact Us.”
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