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Ladder Point missing120 point when started new game

BarneyTan
BarneyTan Member Posts: 5 ✭
Second Anniversary 5 Likes Name Dropper First Comment
edited May 2025 in Pokémon TCG Live Bugs & Feedback #1

Hi Sir I would like to seek your help regarding my point from 740 out of sudden when new game it drop to 600 and my winning streak gone in sudden. I so hard working raise to Great League Houdoom.

PS: Hope for your kind assistance

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Comments

  • DoubleCure
    DoubleCure Member Posts: 2,055 ✭✭✭✭✭
    1,500 Likes 1,500 Agrees 500 LOLs 100 Answers
    #2

    They annouced that bug will be fixed in the next update 1.5.0 on May 2nd. But I'm not sure you will get your rank points back tho. If you don't get your points back maybe better to open a ticket in support area.

    List of changes:

    • Fixed an issue where players were being matched with multiple opponents, which led to multiple match losses and high ladder point decreases.
    • ...

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