Need for an Account Name Report Button
This has been posted previously, but wanted to make another post emphasizing the need for an account report button. I have run into multiple inappropriately named accounts featuring anything ranging from foul language to explicit content to hate speech. Please fix this! I would like to be able to have my kids play this game with me from time to time without having to worry about my 6 year old seeing a reference to a certain German political movement in the 1930s-40s.
Comments
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Hi @Othniel626, thank you for reaching out with your concerns. We'll send over your feedback to our team for review. In the meantime, we do recommend submitting screenshots of the account names you see to our Support Team so they can investigate further and take immediate action. To submit a ticket, please go to support.pokemon.com, select the Pokémon TCG Pocket link, and click "Contact Us." Thanks!
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I am sure that they were hoping removing any ability to communicate with opponents and a language filter on user names and binder names would be robust enough to forgo the need for a moderation team. Of course, people are very creative when it comes to breaking the rules you impose on them.
If they do implement a report function, I hope reports are appropriately reviewed for legitimacy, perhaps even threatening bans in the event of abuse. Because if the system is automated based on the number of reports, the system will be wielded to punish opponents for heinous crimes such as winning a card game.
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