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Error:10010

Monday 2023/03/06 date of incident - Australia Location

Processor Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz  4.00 GHz

Installed RAM 8.00 GB

System type 64-bit operating system, x64-based processor

Latest windows 10 updates

installed - all G - allowed firewall - game worked - lost couple battles - deck building - shop browsing - all G

Game froze - hard lock

restarted pc

uninstalled, then restarted, then reinstalled, then restarted, then load game - not fix - same error

used installer to "repair" - no fix

used windows settings/app to uninstall then reinstalled - no fix

set shortcut to run as admin - no fix

set exe to run as admin - no fix

set both exe and shortcut to run as admin - no fix

during error message on screen unable to enter another menu / log out / change log in / view an options menu and no button to EXIT

Works on Tablet - Just takes some fucking patients - not enough ram or processor ghz

8===== Any suggestion on other troubleshooting actions i can take, or is there a fix? =====8

8===== is someone going to tell me to create a ticket on another website related to PTCGL ==D

:DDDDDDDDDDDDDDDDDDDDD coz i rly dun wana :DDDDDDDDDDDDDDDDDDDDDD




Comments

  • ShogunRiko
    ShogunRiko Member Posts: 7
    First Comment

    The non existent support team will not fix this issue. People all over the world are getting this but you cant get help for it. Ive put in about 4 tickets for this and never got a reply. You wont get one either.

  • bigphil0006
    bigphil0006 Member Posts: 1
    First Comment

    My pc pretty close specs as yours. I had hard crash and went back into the game and now having this error... I live in the US. Works just fine on my Samsung s22 plus tho, but still would love to play on my pc.

  • shizuohawajima
    shizuohawajima Member Posts: 2
    First Comment

    same here