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Big view softlocks the game

Lucky13the2nd

Lucky13the2nd Member Posts: 3 ✭

First Comment

February 24 in Pokémon TCG LIVE Bugs & Feedback #1

I can't be the only one to report this, but I have to post about this bug. Sometimes when I click on an opponent's card to enlarge it and look at its info, I can't close the big view window, even after the turn passes. I've lost multiple games in the past day by just clicking on a card and then being locked out of playing the game. Really frustrating. I've encountered the same bug many times in the past month, but it just happened to me a ton recently.

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Comments

Rahbin Member Posts: 2 ✭

March 4 #2

This issue occurred while I was viewing a card, and then my opponent finished their turn.

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DoubleCure Member Posts: 1,625 ✭✭✭✭✭

March 4 #3

Defenetly you aren't the only one reporting that… in fact that is a very old bug and apparently still happens from time to time.

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Mod_Nova Moderator Posts: 195 mod

March 5 #4

Hey Trainers! Thanks for taking the time to report this issue to us. Please contact our support team directly at this link with further information about this Big View issue you are experiencing.
Alternatively, you can visit support.pokemon.com, choose Pokémon TCG Live from the list, and click "Contact Us" on the right side of your screen. From there, you can submit a ticket. Thank you! 🤗

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