Match was buggy and commands weren’t working
Used Pidgeot ex’s Quick Search ability and the card select command did not show, therefore I could not choose a card. Then, the image of the zoomed in Pidgeot ex stayed frozen above my play area and blocked the view of my Pokémon. This image stayed even after the match was finished. Also, some of the cards in my hand were not visible and either flipped backward with the Pokémon logo, completely white or completely pink. I took screenshots. Can someone direct me to where I can submit a ticket for this? Thanks
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Hey @Trainer751142! Thank you for taking the time to report this issue. You can submit a support ticket directly to our team at this link - please include your screenshots so that we can investigate this further!
Alternatively, you can visit support.pokemon.com, choose Pokémon TCG Live from the list, and click "Contact Us" on the right side of your screen. From there, you can submit a ticket. We appreciate your patience and understanding! 🙌
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