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Error 103-004-05403

Dojihenry Member Posts: 1 ✭

January 2025 in Pokémon TCG Pocket Bugs & Feedback #1

Hi.

I'm trying to connect my son Nintendo Account and this error shows up.

Is there a way to fix it? He don't want to lose all his cards.

Thanks

Henrique

3

Answers

• 

  Mod_Nova Moderator Posts: 1,255 mod

  

  January 2025 #2

  Hey there @Dojihenry! Welcome to the community. 👋

  Our support team can help you with your son's account - please contact them directly at this link with further details so they can assist.

  Alternatively, you can visit support.pokemon.com, choose Pokémon TCG Pocket, and click "Contact Us" on the bottom of your screen. Our support team will get back to you soon! 😊

  0
• 

  VanshikaVampire Member Posts: 3 ✭

  

  January 2025 #3

  I got the same issue but solved it. You can fix it by just setting the clock and date automatically and disabling any VPN.

  3
• 

  ArpitKuzo Member Posts: 5 ✭

  

  January 2025 #4

  I found this guide to help me fix error code 103-011-05400. Please share if this helps you also if not so I try to help you more further!

  3