Can't interact with game screen while playing a match
So, I've lost around 5 ranked games in 2 days just because out of nowhere the screen bugs and I can't interact with it… It happened in the smartphone app and in the desktop app.
It's so frustrating playing against RNG and the game bugs… is it just me or has anyone experienced it?
This is just an example, I clicked in the Pokémon to see the info, and then I couldn't close the info box anymore, the game kept going on the background. Interesting that once the enemy defeated me, the screen changed, and then I was able to interact with the game again…
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Yea it happens to me as well. Use ultra ball or trainer an it wont let me slide what i want into the spot. End up losing my turn or forced to choose something i dont want.
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This has been an issue for me since day one of the official game release. Everything worked fine during beta. Is this happening to anyone else? If so how do I fix it ? I really don't wanna be stuck playing Rifts and Local only.
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yup it happens sometimes… especially this part: "I clicked in the Pokémon to see the info, and then I couldn't close the info box anymore, the game kept going on the background."
No idea how to workaround it, when it happens I just concede. It's frustrating… I don't know if it's bias but it usually happens when I have the upper hand in the game.
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yep…i got this glitch a few times as well. I dunno how it happens but sometimes the client just won't let me play the card I intend to play
It's really frustrating when both the client and RNG are against you
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Everything worked fine during beta. Is this happening to anyone else? If so how do I fix it ? I really don't wanna be stuck playing Rifts and Local only.
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Hey Trainers! Thank you for continuing to document this bug. Please contact our support team directly at this link with further information, such as screenshots, so that we can investigate this further.
Alternatively, you can visit support.pokemon.com, choose Pokémon TCG Live from the list, and click "Contact Us" on the right side of your screen. We appreciate your patience and understanding! 🙌
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