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Battlepass Daily Quest Rewards don't work

GreenRazzle
GreenRazzle Member Posts: 7 ✭
First Comment
edited 9:13AM in Pokémon TCG LIVE Bugs & Feedback #1

Daily quest compeleted. "Collect" button clicked. Button remains on clicked status. Nothing happens. Return to home page and go back to battlepass page again. Respective daily quest mark as completed but rewards never received.

Comments

  • DoubleCure
    DoubleCure Member Posts: 1,385 ✭✭✭✭✭
    1000 Comments 500 Likes 500 Agrees 250 LOLs
    #2

    Yes, that's a bug reported here several times… also the Battle Pass progress bar will not move sometimes when completing the 2nd quest… happened to me too many times now… I stop counting.

  • Mod_Bee
    Mod_Bee Moderator Posts: 531 mod
    500 Comments 25 LOLs 5 Answers 25 Likes
    #3

    Hi Trainers! Thank you for bringing this to our attention. We understand your concerns with not receiving your Daily Quest Rewards. Can you please submit a support ticket for direct assistance with this? To do that go to support.pokemon.com, clicking on the Pokémon TCG Live link, and selecting "Contact Us."

  • DownTheMountain
    DownTheMountain Member Posts: 3 ✭
    Name Dropper First Comment
    #4

    @Mod_Bee Myself and others have submitted support tickets multiple times now, but nothing is being done.

  • GreenRazzle
    GreenRazzle Member Posts: 7 ✭
    First Comment
    #5

    This bug is still going on and its seems that other players reported this same issue in the past for several times. Gems are getting more and more precious and, look at its timing, we have a bug which cut us off from the most reliable source of collecting gems… IF YOU WANT TO KILL THE GAME JUST UNPLUG IT!

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