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[Bug] random battle never connects

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I am playing on android on the newest version of the app. I have yet to get into a random battle. I am able to connect with an opponent, and the game starts loading, but it loads for about 5 minutes before saying I was timed out and it will be counted as a loss.

Comments

  • Mod_Bee
    Mod_Bee Moderator Posts: 907 mod
    500 Comments 100 Likes Third Anniversary 25 Agrees

    Hey there, @Kingchungo7. Thanks for letting us know about the connection issues you're experiencing with battles. Would you please submit a ticket to our support team for technical assistance? To submit the report and all the details, go to support.pokemon.com, click on the Pokémon TCG Pocket link, and then hit "Contact Us." If you have any screenshots include those as well!