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Keep crashing on Android phones.

Ricecake_813
Ricecake_813 Member Posts: 1 ✭
in Pokémon TCG LIVE Bugs & Feedback #1

Starting Dec 13 morning PST, the app kept crashing.

Steps:

1. Open the app.

2. The app crashes.

Crash log:

Fatal signal 7 (SIGBUS), code 1 (BUS_ADRALN), fault addr 0x0000000400000003
signal 7 (SIGBUS)

Symbolise Stack Build fingerprint: 'google/comet/comet:15/BP1A.241206.003/12760966:userdebug/dev-keys' Revision: 'PVT1.0' ABI: 'arm64' Timestamp: 2024-12-13 09:51:47.128787946-0800 Process uptime: 34s Cmdline: jp.pokemon.pokemontcgp pid: 16200, tid: 16893, name: UnityMain >>> jp.pokemon.pokemontcgp <<< uid: 10489 tagged_addr_ctrl: 0000000000000001 (PR_TAGGED_ADDR_ENABLE) pac_enabled_keys: 000000000000000f (PR_PAC_APIAKEY, PR_PAC_APIBKEY, PR_PAC_APDAKEY, PR_PAC_APDBKEY) signal 7 (SIGBUS), code 1 (BUS_ADRALN), fault addr 0x0000000400000003 x0 0000006fe9ab0a80 x1 0000000000000000 x2 0000000000000000 x3 0000000000000000 x4 0000007048748698 x5 00000072844ef970 x6 0000000000000000 x7 0000000000000000 x8 0000000000000063 x9 000000727c7bbf84 x10 00000072844ef97c x11 0000000000000004 x12 0000000000000000 x13 0000000000000010 x14 b40000745f0ff9c0 x15 0000000fd6033721 x16 000000727bc8b258 x17 0000007533b3d540 x18 0000000000000000 x19 00000070465f35c0 x20 0000007048748660 x21 0000000000000001 x22 00000072844efa80 x23 000000727c376a98 x24 0000007123e1a3d8 x25 00000072844f0a40 x26 000000005c0f0ba8 x27 000000727c3bf9d8 x28 000000727c3afda8 x29 0000000200000001 lr 0000000400000003 sp 00000072844ef990 pc 0000000400000003 pst 0000000060001000 1 total frames backtrace: #00 pc 0000000400000003 <unknown>

Comments

  • Mod_Bee
    Mod_Bee Moderator Posts: 515 mod
    500 Comments 25 LOLs 5 Answers 25 Likes
    #2

    Hi @Ricecake_813 Thank you for sharing this report. We understand your concerns with the app crashing on Android mobile devices. Our support team can check to see why the app is crashing and provide technical assistance. Please submit a ticket at support.pokemon.com, click on the Pokémon TCG Live link, and then hit "Contact Us." Be sure to include details about the issue for a quicker resolution. Thanks again!

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