[Pokémon TCG Live] Maintenance Notice
Pokémon TCG Live will be offline for maintenance from 16:00 ~ 24:00 (UTC) on November 11, 2025.
The Code Card Redemption Website will also be briefly offline from 16:00 ~ 19:00 during the above maintenance window.
Please see the Version 1.32.0 - Patch Notes announcement for more information.
Pokémon TCG Live will be offline for maintenance from 16:00 ~ 24:00 (UTC) on November 11, 2025.
The Code Card Redemption Website will also be briefly offline from 16:00 ~ 19:00 during the above maintenance window.
Please see the Version 1.32.0 - Patch Notes announcement for more information.
Lost Booster Packs?
Infected805
Member Posts: 1 ✭
I redeemed a couple of online codes that came included with some packs I purchased. Once I entered all the codes I selected collect all. As it was loading the game restarted due to connection issues, but once loaded back in all my booster cards were gone. I checked my gallery and saw no new Pokemon cards, is there any way to fix this issue? 🤨😥
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Comments
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Hello @Infected805. We understand your concerns and want to check into this for you. Our support team can further help, please submit a ticket at support.pokemon.com, click on the Pokémon TCG Live link, and then hit "Contact Us." Be sure to include details about the issue for a quicker resolution. 😊
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What???I don't understand what you're trying to say
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