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Loop on Language Selection - I cannot enter the game

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Efrain0303
Efrain0303 Member Posts: 2 ✭
First Anniversary
edited May 7 in Pokémon TCG Live Bugs & Feedback #1

Hello Pokemon TCG Live,

I have a new laptop, a MacBook Pro (Apple M3 Pro - macOS Sequoia 15.1) and every time I enter the application, it ask me for language selection, then go to a white screen, and then again language selection, a loop.

In this moment I can't play the game and if I wrote , it's because I want to play it!

Please help me to resolve this issue.

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  • Mod_Bee
    Mod_Bee Moderator Posts: 946 mod
    500 Comments 100 Likes Third Anniversary 25 Agrees
    #2

    Thank you for reaching out, @Efrain0303. We suggest reaching out to Support for technical assistance. To do that, please go to support.pokemon.com, click on the Pokémon Trading Card Game Live link, and then hit "Contact Us."

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