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Unable to redeem battle pass rewards

I am currently at level 46 on the battle pass but had not collected rewards 6-46 as I was waiting to collect them all at once. After the most recent update all battle pass rewards are not available and I can no longer redeeem them. The battle pass still has ~24 hours before reset.

Comments

  • fafnitchaos
    fafnitchaos Member Posts: 39
    Second Anniversary 10 Comments Name Dropper 5 Agrees

    Yup battle pass is broken, I'm level 50 and I get the battle pass complete Everytime I click on it to see dailies, even dailies are broken.... It's funny that the big thing about this game- being the battle pass is broken now also.

  • Mod_Bee
    Mod_Bee Moderator Posts: 515 mod
    500 Comments 25 LOLs 5 Answers 25 Likes

    Hi Trainers, thank you for alerting us about the technical issues with the Battle Pass. We suggest submitting this issue over to our support team so they can investigate and help you all. To do that, please go to support.pokemon.com, click on the Pokémon Trading Card Game Live link, and then hit "Contact Us." Thank you!

  • DownTheMountain
    DownTheMountain Member Posts: 2
    Name Dropper First Comment

    I have submitted two support tickets. The first last week was dismissed without any action, and the second I submitted just now. I would like to point out that this issue is ongoing, and occurs on both the android and windows versions. The issue previously was observed to occur when claiming the second of two completed quest rewards. However, today when claiming a single quest completion reward it did not issue the rewards.