Welcome to the official Pokémon Forums!

Click here to review our official Rules & Guidelines.

Screen keep on flashing, unable to play

0nederer
0nederer Member Posts: 3 ✭
Name Dropper 5 Likes First Comment
in Pokémon TCG Pocket Bugs & Feedback #1

Hi, I downloaded this game. When I start the app, the game keeps on flashing non-stop and eventually turns fully black. I guess I still able to interact with the UI (I heard some feedback sound when I randomly click on the screen), but it's annoying because I can't proceed further as I can't see what's on the screen. For your information, I have tried reinstall, clear game cache and data or reboot the phone but the problem persists.

My phone is Redmi Note 8 pro with os MIUI. After some search on the internet I noticed people discussed about this issue but don't have any solution yet. Some believe it's related to the os problem.

I hope someone or devs can check on this issue. And sorry for bad English, I'm not a native English speaker.

Best Answer

  • 0nederer
    0nederer Member Posts: 3 ✭
    Name Dropper 5 Likes First Comment
    edited October 31 #2 Answer ✓

    Apparently, someone manage to find a solution. I'm going to share it here.

    We need to update our OS (assuming you are at MIUI 12.0.5). If there is no update, try switch your phone region to somewhere else, for example, Poland. You should have an update available (to MIUI 12.0.6). After completing this update, update once again to MIUI 12.5.7, our Android version will be updated to Android 11.

    Now your game should be running with any issue. I tried it and it works so far.

    PS: you can switch your phone back to your original region once you are done with the updates.

«1

Answers

  • PLxkkz
    PLxkkz Member Posts: 1 ✭
    First Comment
    #3

    My phone is the same and I have the same problem 💔

  • H1rmo
    H1rmo Member Posts: 1 ✭
    First Comment
    #4

    I have the same phone and the same problem so if someone has the answer i'll take it🙏

  • 0nederer
    0nederer Member Posts: 3 ✭
    Name Dropper 5 Likes First Comment
    #5

    Unfortunately, no one has the solution yet. It's not just Redmi Note 8 pro. Apparently, some said Xiaomi, Google Pixel and Samsung phones are having the same issue. I guess all of us need to report this issue to official so they will notice and solve this issue.

  • Ludy17
    Ludy17 Member Posts: 1 ✭
    First Comment
    #6

    I also have a Xiaomi note 8 Pro and the same problem. Please work on a solution

  • Manichinho
    Manichinho Member Posts: 1 ✭
    First Comment
    #7

    Yes i also have xiaomi note 8 pro, it doesnt work. Please fix it

  • Zhill53
    Zhill53 Member Posts: 1 ✭
    First Comment Photogenic
    #8

    I have a G90 Pro Blue that running Android 10 and am having the same issue. Nothing seems to be working for me. I've uninstalled and reinstalled, cleared cache, force stopped, mocked locations to force an update, changed regions, changed fps from 60 to 30 and visa versa. I've tried a number of things and have had no changes as of yet…. :(

  • Zeca-gps
    Zeca-gps Member Posts: 1 ✭
    First Comment
    #9

    Its the same for me, I'm really sad about it.

    (I have a Redmi note 8 pro)

  • CapitaoFly
    CapitaoFly Member Posts: 1 ✭
    First Comment
    #10

    its the same for me, i have a redmi note 8 pro

  • Mod_Bee
    Mod_Bee Moderator Posts: 516 mod
    500 Comments 25 LOLs 5 Answers 25 Likes
    #11

    Hi Trainers! If you're still running into this issue with your screen flashing, can you please submit a ticket to have this properly investigated and for assistance? Our support team can help, please go to support.pokemon.com, click on the Pokémon TCG Pocket link, and then hit "Contact Us." Thanks!

Categories