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Unable to remove deleted account from friends list

Astrohawke
Astrohawke Member Posts: 1 ✭
in Pokémon TCG Pocket Bugs & Feedback #1

There's no option to remove a friend who has deleted their account.

Comments

  • cadwa
    cadwa Member Posts: 9 ✭
    5 Agrees Name Dropper First Comment
    #2

    what does it show when you do the delete friends function then?

  • BattleTrainer94
    BattleTrainer94 Member Posts: 1 ✭
    First Comment
    #3

    Hi :D I have the same issue. It does not allow you the option of deleting a friend account who have deleted their account. It states in red "That account is not currently in use." Will these delete over time since they are inactive?

  • clasingla
    clasingla Member Posts: 3,280 ✭✭✭✭✭
    2500 Comments 500 Agrees 250 Likes 50 Answers
    #4

    you can actually remove friends in the spot that has a checkmark and says that you are their friend if you press it it gives you an option to remove them

  • MilosPerHour
    MilosPerHour Member Posts: 1 ✭
    First Comment
    #5

    I have this issue as well. The account name is just changed to "player" and there is no button that says "Friend" where I would normally be able to remove them. They are just permanently taking up one of the friend slots and I can't do anything about it.

  • Mod_Nova
    Mod_Nova Moderator Posts: 80 mod
    25 Likes 10 Comments 5 Agrees 5 LOLs
    #6

    Hey Trainers! Please contact our support team directly here for assistance with this friends list issue.

    Alternatively, please visit support.pokemon.com, click Pokémon TCG Live, and choose the "Contact Us" button on the right side of your screen. We appreciate your patience and understanding as our support team works to get back to you as soon as possible! 💫

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