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Game freezes when i try to use an item card mid match

Mr_Tsuchinoko
Mr_Tsuchinoko Member Posts: 5 ✭
First Comment
in Pokémon TCG LIVE Bugs & Feedback #1

Hello, I just wanted to report a bug ive experienced a few times, its nothing major but it is pretty unfortunate to have to end games in the ranked ladder i would be winning bc the game freezes but my clock keeps running down. But the bug is that when i play an item card, it will go onto the field, but the effect wont resolve and usually i have to just end the game because i waste my whole turn waiting to see if my item card will work. The bug has happened multiple games for me over the past couple days. Hopefully you guys can look into it and figure out what the issue is. It doesnt happen very often but it has happened multiple matches for me now.

Comments

  • Mod_Bee
    Mod_Bee Moderator Posts: 402 mod
    100 Comments 25 LOLs 5 Answers 25 Likes
    #2

    Hello @Mr_Tsuchinoko. We appreciate you reporting the game freezes you've been experiencing when trying to use an item card mid match. Since it's not the first instance of this issue, our support team can certainly take a closer look and investigate your report. Can you please submit a ticket over to our team? You can do so by going to support.pokemon.com, click on the Pokémon Trading Card Game Live link, and then hit "Contact Us." Thank you!

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