Could not move
LeandroJoelP
Member Posts: 1 ✭
Declared me defeated because it told me I did not move for too long (waited for 20 minutes), but on my screen I was actually waiting for the other player. Many times it has also froze and remained on the match screen and showed me as defeated because of not moving, but I am not actually able too. So, my ranked has been affected by it.
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Comments
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Hi @LeandroJoelP, this sounds frustrating, especially since it’s impacting your rank. For the best assistance with this, I recommend reaching out to our support team, so they can investigate the problem thoroughly and provide assistance. To submit a ticket, please go to support.pokemon.com, click on the Pokémon Trading Card Game Live link, and then hit "Contact Us." Thank you for your post!
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