Welcome to the official Pokémon Forums!

Click here to review our official Rules & Guidelines.
[Pokémon TCG Live] Maintenance Notice

Pokémon TCG Live will be offline for maintenance from 16:00 ~ 24:00 (UTC) on December 16, 2025.
Please see the Version 1.33.0 - Patch Notes for more information.

Did anyone else lose everything in their collection when the app asked to migrate?

Stratti
Stratti Member Posts: 1

Over thousands of cards, multiple decks, and hundreds of accessories gone in the click of eye without any warning to read the FAQ. Starting from square F***ing one with live.

Comments

  • Wang2chung
    Wang2chung Member Posts: 1
    First Comment

    yes. and it's a bummer.

  • Brandonusofa
    Brandonusofa Member Posts: 80 ✭✭
    Second Anniversary 10 Comments 5 LOLs First Answer

    I lost a lot too, but weren't we compensated with game currency for our loses? I just assumed that's why I had so much starting out because so many of my cards were gone.

  • Xeno7734
    Xeno7734 Member Posts: 2
    First Comment

    Sorry Brandon, but getting a few thousand crystals for losing hundreds of cards when it can sometimes cost a few hundred or even over a thousand of said crystals to obtain one card that was lost during migration is not compensation in my book

  • darkness018
    darkness018 Member Posts: 35 ✭✭
    10 Comments First Anniversary Photogenic First Answer

    first thing first they said decks don’t carry over u have to copy them before moving over or write down the list before u migrated and re make then later secondly the lost cards idk if this what u mean but if u have 4 copy’s of one card then u lose the extras only 4 of each card moves over for a example if u have 6 Jolteon vmax cards of same art then u will keep four when u migrate but the other two will be gone for good and u get no compensation only time u do for a card u have more then four of is if u open it in live itself and if u missing a lot of expanded cards it’s because they not all programmed in yet supposedly they will be when full game is released only thing I losted which made me mad was my ptcgo beta deck box but I’m guessing that wasn’t going to be moved over anyway