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PTCGL Won't Install Properly After Uninstalling

Moxarae
Moxarae Member Posts: 1 ✭
Photogenic
edited September 11 in Pokémon TCG LIVE Bugs & Feedback #1

Decided to reinstall the game after a few months and now whenever I try to install it with the install wizard from the site it keeps giving me an error saying "An error occurred while writing installation information to disk. Check to make sure enough disk space is available, and click "Retry", or "Cancel" to end the install." I have plenty of space on both of my drives so I'm completely stuck. If anyone has had this same issue or knows a solution for it I would greatly appreciate it.

Answers

  • Mod_Bee
    Mod_Bee Moderator Posts: 525 mod
    500 Comments 25 LOLs 5 Answers 25 Likes
    #2

    Oh no, sounds frustrating! Are you still having trouble reinstalling the game? If yes, our support team would be happy to assist you with this. Please submit a ticket by visiting support.pokemon.com, then click on the Pokémon Trading Card Game Live link, and select "Contact Us." Don’t forget to include all the necessary details so they can help resolve the issue quickly. Thank you, @Moxarae!

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