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Pokémon Masters EX crashes mid-tutorial on the iPhone 6.

When I was using an iPhone 6, I installed Pokémon Masters EX on it, but encountered a problem. The game crashes during the mid-tutorial every time. I am considering whether it is due to the hardware or the version of iOS, as the device is currently running iOS 12, which is the final update for the iPhone 6. I am wondering if this issue is related to the software or the hardware.

Answers

  • clasingla
    clasingla Member Posts: 2,863 ✭✭✭✭✭
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    isn’t iPhone 6 pretty old

  • cpm1
    cpm1 Member Posts: 366 ✭✭✭
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    i think the iphone 6 is old

  • Eremas
    Eremas Member Posts: 910 ✭✭✭
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    Open an official ticket with support

  • MajorBrendan
    MajorBrendan Member Posts: 1,536 ✭✭✭✭
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    you have my sympathies. I tried to install the app on older phones with no avail.

  • UnovanZorua
    UnovanZorua Member Posts: 2,091 ✭✭✭✭✭
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    edited September 5 #6

    I know that literally everyone else said this, but the iPhone 6 is pretty old. The game runs pretty well on a newer phone, the only problem I've encountered is it randomly crashing and that is very rare, so it's probably just an issue with your device, not the game.

  • TheTrueMicro
    TheTrueMicro Member Posts: 30
    10 Comments First Answer 5 Likes 5 Agrees

    You could be right.