Welcome to the official Pokémon Forums!

Click here to review our official Rules & Guidelines.

Pokémon Masters EX crashes mid-tutorial on the iPhone 6.

When I was using an iPhone 6, I installed Pokémon Masters EX on it, but encountered a problem. The game crashes during the mid-tutorial every time. I am considering whether it is due to the hardware or the version of iOS, as the device is currently running iOS 12, which is the final update for the iPhone 6. I am wondering if this issue is related to the software or the hardware.

Answers

  • clasingla
    clasingla Member Posts: 2,715 ✭✭✭✭✭
    500 Agrees 50 Answers 250 Likes 100 LOLs

    isn’t iPhone 6 pretty old

  • cpm1
    cpm1 Member Posts: 349 ✭✭✭
    25 Answers Second Anniversary 100 Comments 25 Agrees

    i think the iphone 6 is old

  • Eremas
    Eremas Member Posts: 813 ✭✭✭
    100 LOLs 100 Likes 100 Agrees 500 Comments

    Open an official ticket with support

  • MajorBrendan
    MajorBrendan Member Posts: 1,478 ✭✭✭✭
    100 Answers 100 Likes First Anniversary 1000 Comments

    you have my sympathies. I tried to install the app on older phones with no avail.

  • UnovanZorua
    UnovanZorua Member Posts: 2,021 ✭✭✭✭✭
    First Anniversary 250 Likes 500 Agrees 50 Answers
    edited September 5 #6

    I know that literally everyone else said this, but the iPhone 6 is pretty old. The game runs pretty well on a newer phone, the only problem I've encountered is it randomly crashing and that is very rare, so it's probably just an issue with your device, not the game.

  • TheTrueMicro
    TheTrueMicro Member Posts: 30
    5 Likes First Answer 10 Comments Photogenic

    You could be right.