Boss's Orders stayed on the field and my Charizard EX stayed in some weird area and wouldn't retreat

This happened while I was playing this opponent and they continued playing like nothing was wrong with the game.

Setup
raziel_5 chose tails for the opening coin flip.
GWYIII won the coin toss.
GWYIII decided to go first.
raziel_5 drew 7 cards for the opening hand.

• 7 drawn cards.
  • Pidgeot ex, Pidgey, Ultra Ball, Iono, Charmander, Charmander, Miriam
  GWYIII drew 7 cards for the opening hand.
• 7 drawn cards.
  raziel_5 played Charmander to the Active Spot.
  raziel_5 played Charmander to the Bench.
  raziel_5 played Pidgey to the Bench.
  GWYIII played Chansey to the Active Spot.
  GWYIII played Munkidori to the Bench.

Turn # 1 - GWYIII's Turn
GWYIII drew a card.
GWYIII attached Hero's Cape to Chansey in the Active Spot.
GWYIII attached Basic Darkness Energy to Munkidori on the Bench.
GWYIII ended their turn.

Turn # 1 - raziel_5's Turn
raziel_5 drew Basic Fire Energy.
raziel_5 attached Basic Fire Energy to Charmander in the Active Spot.
raziel_5 played Iono.

• raziel_5 shuffled their hand.
• raziel_5 put 3 cards on the bottom of their deck.
  • Pidgeot ex, Ultra Ball, Miriam
• GWYIII shuffled their hand.
• GWYIII put 4 cards on the bottom of their deck.
• raziel_5 drew 6 cards.
  • Basic Fire Energy, Basic Fire Energy, Basic Fire Energy, Basic Fire Energy, Basic Fire Energy, Lucky Helmet
• GWYIII drew 6 cards.
  raziel_5 attached Lucky Helmet to Charmander in the Active Spot.
  raziel_5's Charmander used Tail on Fire on GWYIII’s Chansey for 10 damage.
• raziel_5 attached Basic Fire Energy to Charmander in the Active Spot.
• raziel_5 shuffled their deck.

Turn # 2 - GWYIII's Turn
GWYIII drew a card.
GWYIII played Munkidori to the Bench.
GWYIII attached Basic Darkness Energy to Munkidori on the Bench.
GWYIII attached Rescue Board to Munkidori on the Bench.
GWYIII evolved Chansey to Blissey ex in the Active Spot.
GWYIII's Munkidori used Adrena-Brain.

• GWYIII moved a damage counter from GWYIII's Blissey ex to raziel_5's Pidgey.
  GWYIII's Blissey ex used Happy Switch.
• GWYIII attached Basic Darkness Energy to Blissey ex in the Active Spot.
  GWYIII ended their turn.

Turn # 2 - raziel_5's Turn
raziel_5 drew Charizard ex.
raziel_5 attached Basic Fire Energy to Pidgey on the Bench.
raziel_5 ended their turn.

Turn # 3 - GWYIII's Turn
GWYIII drew a card.
GWYIII ended their turn.

Turn # 3 - raziel_5's Turn
raziel_5 drew Basic Fire Energy.
raziel_5 attached Basic Fire Energy to Pidgey on the Bench.
raziel_5 ended their turn.

Turn # 4 - GWYIII's Turn
GWYIII drew a card.
GWYIII played Honchkrow V to the Bench.
GWYIII's Blissey ex used Happy Switch.

• GWYIII attached Basic Darkness Energy to Honchkrow V on the Bench.
  GWYIII ended their turn.

Turn # 4 - raziel_5's Turn
raziel_5 drew Buddy-Buddy Poffin.
raziel_5 played Buddy-Buddy Poffin.

• raziel_5 drew 2 cards and played them to the Bench.
  • Charmander, Pidgey
• raziel_5 shuffled their deck.
  raziel_5 attached Basic Fire Energy to Pidgey on the Bench.
  raziel_5 ended their turn.

Turn # 5 - GWYIII's Turn
GWYIII drew a card.
GWYIII attached Handheld Fan to Honchkrow V on the Bench.
GWYIII ended their turn.

Turn # 5 - raziel_5's Turn
raziel_5 drew Master Ball.
raziel_5 played Master Ball.

• raziel_5 drew Charmeleon.
• raziel_5 shuffled their deck.
  raziel_5 evolved Charmander to Charmeleon in the Active Spot.
  raziel_5 attached Basic Fire Energy to Charmander on the Bench.
  raziel_5 ended their turn.

Turn # 6 - GWYIII's Turn
GWYIII drew a card.
GWYIII ended their turn.

Turn # 6 - raziel_5's Turn
raziel_5 drew Miriam.
raziel_5 evolved Charmeleon to Charizard ex in the Active Spot.
raziel_5's Charizard ex used Infernal Reign.

• raziel_5 attached Basic Fire Energy to Pidgey on the Bench.
• raziel_5 attached Basic Fire Energy to Charmander on the Bench.
• raziel_5 attached Basic Fire Energy to Charmander on the Bench.
  raziel_5 attached Basic Fire Energy to Charizard ex in the Active Spot.
  raziel_5's Charizard ex used Burning Darkness on GWYIII’s Blissey ex for 180 damage.

Turn # 7 - GWYIII's Turn
GWYIII drew a card.
GWYIII attached Rescue Board to Munkidori on the Bench.
GWYIII's Munkidori used Adrena-Brain.

• GWYIII moved 3 damage counters from GWYIII's Blissey ex to raziel_5's Charmander.
  GWYIII's Blissey ex used Happy Switch.
• GWYIII attached Basic Darkness Energy to Munkidori on the Bench.
  GWYIII's Munkidori used Adrena-Brain.
• GWYIII moved 3 damage counters from GWYIII's Blissey ex to raziel_5's Charmander.
  raziel_5's Charmander was Knocked Out!
• 2 cards were discarded from raziel_5's Charmander.
  • Basic Fire Energy, Basic Fire Energy
  GWYIII took a Prize card.
  A card was added to GWYIII's hand.
  GWYIII attached Basic Darkness Energy to Blissey ex in the Active Spot.
  GWYIII played Cook.
• GWYIII's Blissey ex healed 70 damage.
  GWYIII ended their turn.

Turn # 7 - raziel_5's Turn
raziel_5 drew Charizard ex.
raziel_5 attached Basic Fire Energy to Charmander on the Bench.
raziel_5's Charizard ex used Burning Darkness on GWYIII’s Blissey ex for 210 damage.

Turn # 8 - GWYIII's Turn
GWYIII drew a card.
GWYIII played Chansey to the Bench.
GWYIII's Munkidori used Adrena-Brain.

• GWYIII moved 3 damage counters from GWYIII's Blissey ex to raziel_5's Pidgey.
  GWYIII's Blissey ex used Happy Switch.
• GWYIII attached Basic Darkness Energy to Munkidori on the Bench.
  GWYIII's Munkidori used Adrena-Brain.
• GWYIII moved 3 damage counters from GWYIII's Blissey ex to raziel_5's Pidgey.
  raziel_5's Pidgey was Knocked Out!
• 2 cards were discarded from raziel_5's Pidgey.
  • Basic Fire Energy, Basic Fire Energy
  GWYIII took a Prize card.
  A card was added to GWYIII's hand.
  GWYIII played Cook.
• GWYIII's Blissey ex healed 70 damage.
  GWYIII ended their turn.

Turn # 8 - raziel_5's Turn
raziel_5 drew Nest Ball.
raziel_5 played Nest Ball.

• raziel_5 drew Torkoal and played it to the Bench.
• raziel_5 shuffled their deck.
  raziel_5's Charizard ex used Burning Darkness on GWYIII’s Blissey ex for 240 damage.

Turn # 9 - GWYIII's Turn
GWYIII drew a card.
GWYIII evolved Chansey to Blissey ex on the Bench.
GWYIII's Blissey ex used Happy Switch.

• GWYIII attached Basic Darkness Energy to Munkidori on the Bench.
  GWYIII's Munkidori used Adrena-Brain.
• GWYIII moved 3 damage counters from GWYIII's Blissey ex to raziel_5's Pidgey.
  GWYIII's Munkidori used Adrena-Brain.
• GWYIII moved 3 damage counters from GWYIII's Blissey ex to raziel_5's Pidgey.
  raziel_5's Pidgey was Knocked Out!
• 2 cards were discarded from raziel_5's Pidgey.
  • Basic Fire Energy, Basic Fire Energy
  GWYIII took a Prize card.
  A card was added to GWYIII's hand.
  GWYIII attached Basic Psychic Energy to Honchkrow V on the Bench.
  GWYIII's Blissey ex used Happy Switch.
• GWYIII attached Basic Darkness Energy to Honchkrow V on the Bench.
  GWYIII attached Rescue Board to Honchkrow V on the Bench.
  GWYIII ended their turn.

Turn # 9 - raziel_5's Turn
raziel_5 drew Rare Candy.
raziel_5 played Rare Candy.

• raziel_5 evolved Charmander to Charizard ex on the Bench.
  raziel_5's Charizard ex used Infernal Reign.
• raziel_5 attached Basic Fire Energy to Torkoal on the Bench.
  raziel_5's Charizard ex used Burning Darkness on GWYIII’s Blissey ex for 270 damage.
  GWYIII's Blissey ex was Knocked Out!
• 2 cards were discarded from GWYIII's Blissey ex.
  • Chansey, Hero's Cape
  GWYIII's Munkidori is now in the Active Spot.
  raziel_5 took 2 Prize cards.
  Super Rod was added to raziel_5's hand.
  Rare Candy was added to raziel_5's hand.

Turn # 10 - GWYIII's Turn
GWYIII drew a card.
GWYIII attached Lucky Helmet to Honchkrow V on the Bench.
GWYIII's Blissey ex used Happy Switch.

• GWYIII attached Basic Psychic Energy to Munkidori in the Active Spot.
  GWYIII's Munkidori used Mind Bend on raziel_5’s Charizard ex for 60 damage.
• raziel_5's Charizard ex is now Confused.
  Lucky Helmet was activated.
• raziel_5 drew 2 cards.
  • Charmander, Jacq

Turn # 10 - raziel_5's Turn
raziel_5 drew Nest Ball.
raziel_5 played Nest Ball.

• raziel_5 drew Pidgey and played it to the Bench.
• raziel_5 shuffled their deck.
  raziel_5 played Charmander to the Bench.
  raziel_5 played Jacq.
• raziel_5 drew 2 cards.
  • Charmeleon, Pidgeotto
• raziel_5 shuffled their deck.
  raziel_5 flipped a coin and it landed on tails.
  3 damage counters were placed on raziel_5's Charizard ex for the Special Condition Confused.

Turn # 11 - GWYIII's Turn
GWYIII drew a card.
GWYIII played Chansey to the Bench.
GWYIII's Blissey ex used Happy Switch.

• GWYIII attached Basic Darkness Energy to Munkidori on the Bench.
  GWYIII's Munkidori used Mind Bend on raziel_5’s Charizard ex for 60 damage.
  Lucky Helmet was activated.
• raziel_5 drew 2 cards.
  • Boss's Orders, Jacq

Turn # 11 - raziel_5's Turn
raziel_5 drew Pidgeot ex.
raziel_5 evolved Pidgey to Pidgeotto on the Bench.
raziel_5 evolved Charmander to Charmeleon on the Bench.
raziel_5 didn't take an action in time.

Turn # 12 - GWYIII's Turn
GWYIII drew a card.
GWYIII attached Handheld Fan to Honchkrow V on the Bench.
GWYIII's Blissey ex used Happy Switch.

• GWYIII attached Basic Darkness Energy to Honchkrow V on the Bench.
  GWYIII's Munkidori used Mind Bend on raziel_5’s Charizard ex for 60 damage.
  Lucky Helmet was activated.
• raziel_5 drew 2 cards.
  • Boss's Orders, Arven

Turn # 12 - raziel_5's Turn
raziel_5 drew Professor's Research.
raziel_5 evolved Pidgeotto to Pidgeot ex on the Bench.
raziel_5's Pidgeot ex used Quick Search.

• raziel_5 drew Charizard ex.
• raziel_5 shuffled their deck.
  raziel_5 evolved Charmeleon to Charizard ex on the Bench.
  raziel_5 played Super Rod.
• raziel_5 shuffled 3 cards into their deck.
  • Basic Fire Energy, Basic Fire Energy, Basic Fire Energy
  raziel_5 played Boss's Orders.
• GWYIII's Honchkrow V was switched with GWYIII's Munkidori to become the Active Pokémon.
  GWYIII's Honchkrow V is now in the Active Spot.
  You conceded. GWYIII wins.

I tried playing the first Boss's Orders to switch my opponent's Munkidori with Honchkrow V but it didn't work and it stayed visibly on the field and my Charizard EX I tried to retreat but it just moved off to the side like it wasn't in any zone so I couldn't attack or Retreat with it.