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Lost my 200 credits

Today I wanted to craft 2 lost vaccum, but there was an error when doing so. So from my 6100 credits it went to 5700 credits. And I only got 2. It didnt went from 6100 to 5900, it immediately became 5900. This is the place to report bugs right? Or is there a help section that I should be reporting there? I just want my 200 credits back

Comments

  • Edurandomnumber
    Edurandomnumber Member Posts: 331 ✭✭✭
    100 Comments 5 Answers 25 Agrees 25 Likes

    Quick question, did your credits went from 6100 to 5700 immediately after the error, or did you try to craft the card again after the error?

    If it was the latter, as a recommendation, if you ever get an error while crafting a card again, don't try to craft the card again, close the app and re-open it, the card you tried to craft should be in your collection (if you keep trying, it keeps substracting your credits without giving you extra copies).

  • ArippAsri
    ArippAsri Member Posts: 3
    First Comment Photogenic

    @Edurandomnumber from what I remembered my first process was error. So because of that I tried again. And it was an error again. Suddenly from 6100 it became 5700. Meaning it deduct 200 more from what I spent. Thank you for your advice. Im particularly new so I just press buttons. Because there were few times it happen and I was never punished for it so I thought it was okay . But no worries, later that day when I check my acc it became 5900 I bet the pokemon devs/teams helped me. Everything is good now 👍🏻