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Getting error 15

PistonDuke
PistonDuke Member Posts: 5 ✭
First Comment Photogenic
in Pokémon TCG LIVE Bugs & Feedback #1

Any idea why I could have been blocked by the game?

Answers

  • XiiJazziiX
    XiiJazziiX Member Posts: 4 ✭
    First Comment
    #2

    i had the same problem a while back and no one knew how to fix it, however i fixed mine. if you are on pc (windows) then this might help? your app might be trying to load from the wrong destination folder as it sometimes installs to your user folder instead of the C: Drive. i fixed mine by removing all short cuts and moving the app from my user files and put into the pokemon company file on the c drive, then i booted it from there and i logged in straight away no issues. hope that helps.

  • Thiago045717
    Thiago045717 Member Posts: 1 ✭
    First Comment
    #3

    hola a mi me baleado mi cuenta de pokemon go

  • Mod_Bee
    Mod_Bee Moderator Posts: 519 mod
    500 Comments 25 LOLs 5 Answers 25 Likes
    #4

    Hi @PistonDuke. We appreciate you taking the time to share this with us. Our support team can assist with the Error 15, please open a ticket with them by going to https://support.pokemon.com/ then click the Pokémon Trading Card Game Live link. From there click "Contact Us".

    Thank you!

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