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Candice not letting you select your Water Energy when you don't have Pokemon to select from

When I played Candice it was not letting me select Water Energy when I didn't have Pokemon to select from and my opponent was playing Entei and Slugma. Slugma was on the field after I knocked out their Entei and my opponent Gajabsmsb had no benched Pokemon left. I played Candice after Slugma switched in and Candice showed I had one Water Energy but no Water Pokemon I could select from and I was prevented from selecting the single Water Energy as I couldn't drag and drop the Water Energy to take it. They were also using main cards like Charizard Ex in their deck since after the battle it showed that's what their main card was. I hate to say this, but I think some players might be using cheating tools to prevent other players from being able to select cards so the turn will skip to their turn or they might hope a player concedes out of frustration.

Comments

  • DoubleCure
    DoubleCure Member Posts: 1,373 ✭✭✭✭✭
    1000 Comments 500 Likes 500 Agrees 250 LOLs

    Cheating tools again lol?! They wish, devs never fully fixed search card related bugs! Those have been there forever...

  • Mod_Bee
    Mod_Bee Moderator Posts: 519 mod
    500 Comments 25 LOLs 5 Answers 25 Likes
    edited June 24 #3

    Thanks for taking the time to share this with us, @raziel_5. We recommend submitting a ticket to our Support team to review and gather details to further assist you. You can submit a ticket by going to https://support.pokemon.com/ then click the Pokémon Trading Card Game Live link. From there click "Contact Us".

  • TechHog
    TechHog Member Posts: 2,871 ✭✭✭✭✭
    2500 Comments 500 Agrees 250 Likes 50 Answers

    Why do you people always jump to assuming cheating? This one doesn't even make sense. You think someone made a tool specifically for countering a terrible card like Candice?