Welcome to the official Pokémon Forums!

Click here to review our official Rules & Guidelines.

Still Cannot Select Cards

BlazeRayna
BlazeRayna Member Posts: 52 ✭✭✭
25 Agrees 10 Comments 5 LOLs Combo Breaker

I'm still getting the bug that shows cards to be selected but will not let me actually select them.

For instance, Nest Ball, Ultra Ball, Jacq and Metal Maker sometimes will not let me select available options. Once during Metal Maker I had 3 available metal energy. It let me select the first one but the second would not move. I tried moving the first back and selecting again but nothing changed.

This has been happening for weeks now. I know I'm not the only one. It just sucks because it can make or break a match.

Comments

  • DoubleCure
    DoubleCure Member Posts: 1,370 ✭✭✭✭✭
    1000 Comments 500 Likes 500 Agrees 250 LOLs

    Yes, to me it happens from time to time... I'm not able to select the last few valid cards... cost me several games.

    I couldn't find a pattern and nothing unusual in the logs, seems like a radom bug that they will never fix.

  • BlazeRayna
    BlazeRayna Member Posts: 52 ✭✭✭
    25 Agrees 10 Comments 5 LOLs Combo Breaker

    Even after the new update, while using Recon Directive on Drakloak or Lady for energy, often I still cannot select one of the cards. It is always the left card, and when that is a card I need, this ultimately causes me to lose rank points. This is very frustrating when these longstanding bugs never get fixed.

  • Mod_Ginger
    Mod_Ginger Administrator, Moderator Posts: 20 admin
    10 Comments 5 Agrees 5 LOLs 5 Likes

    Hello @BlazeRayna,

    Could you please reach out to our support team with a bit more information on this issue? Just visit our support page at: https://support.pokemon.com, click on the "Pokémon Trading Card Game Live" link, and then select "Contact Us."

    Thanks so much!


  • nibiyabi
    nibiyabi Member Posts: 10
    First Comment

    Still unresolved.

  • Tumberlin
    Tumberlin Member Posts: 5
    First Comment Name Dropper

    It happens to me constantly. The supporter lady sometimes I can’t pick all four energy I need, if I’m retreating sometimes I cant pick the pokemon at all so it just soft locks and not being able to pick certain cards while using Boss’s Order has cost me so many games it’s insane. I understand game programers/developers work really hard this game and they want to make it great but this has been going on for months and they seem to have no problem adding new cards to the game that work just fine. Kinda feels like some things fall by the wayside because they’re a company that’s too big to fail.