Welcome to the official Pokémon Forums!

Click here to review our official Rules & Guidelines.

Is it normal my game still freezes every now and then?

It's not as unplayable as it used to be but it's still quite bad. Every three or four games my screen freezes while a supporter card was played, while the timer still runs but my turn doesn't end.

In the past I had often the problem where I could not select cards I was searching for, instantly losing me the game. Back then I stopped playing because of this and I still experience it every few games (for example with a Colress' experiment or Miss Fortune Sisters, where I cannot select all cards.)

The frustrating part is that I NEVER experienced this with Pokemon TCG Online or any other Card Game on pc. In a game where monetization is a thing you shouldn't have to worry about being able to finish a game before it crashes.

Answers

  • Mod_Bee
    Mod_Bee Moderator Posts: 460 mod
    100 Comments 25 LOLs 5 Answers 25 Likes

    Hello, I recommend opening a ticket with the support team. You can do so by visiting https://support.pokemon.com/ then click the Pokémon Trading Card Game Live link. From there click "Contact Us" Thanks!