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App crash during Battle pass Reward Redemption

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Hi, my App crashed as I was getting my level 0 rewards for the new Season. I don’t think i received my packs as I don’t appear to have enough cards in my collection from the new set.

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  • Mod_Champion
    Mod_Champion Moderator Posts: 143 ✭✭
    First Anniversary 5 LOLs First Comment 5 Likes
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    Hello, Trainer ,

    We want to make sure the proper team has visibility on this. To submit this to the support team, visit support.pokemon.com then click the Pokémon Trading Card Game Live link. From there click "Contact Us". Please provide additional details and attach screenshots, card expansion & number, or anything else helpful that could give the team more context. We appreciate you reporting this and sending us additional information.