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when claiming rewards for the battle pass daily quests, points are given incorrectly

When claiming the rewards for the daily quests, sometimes when i press both claim rewards in quick succession, the system stalls for a second or two, and most of the times gives the points from both quests for a total of 800 points. However recently I have had two instances where the system ended up only giving me 300 points even though I clicked both claim rewards buttons with no ability to claim the 500 points anymore. Am I getting punished for pressing the buttons too quickly, can I understand what is going on

Comments

  • Mod_Bee
    Mod_Bee Moderator Posts: 773 mod
    500 Comments Third Anniversary 25 LOLs 5 Answers

    Hello, I recommend opening a ticket with the support team. You can do so by visiting https://support.pokemon.com/ then click the Pokémon Trading Card Game Live link. From there click "Contact Us" Thanks!