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Won't Launch After Updating

joeltock
joeltock Member Posts: 1 ✭
in Pokémon TCG LIVE Bugs & Feedback #1

After updating TCG Live on October 31st, 2023, upon attempting to launch the application, it now immediately crashes without any indication of having been opened. I had not experienced any crashes on this system with previous updates.

Here are my computer's specs:

• MacBookPro18,2 (16-inch, 2021)

• 10:8:2 processors

• 64 GB, SMC

• Apple M1 Max, Built-In graphics

• macOS Monterey - Version 12.6.3

Comments

  • Mod_Bee
    Mod_Bee Moderator Posts: 524 mod
    500 Comments 25 LOLs 5 Answers 25 Likes
    #2

    Hello, I recommend opening a ticket with the support team. You can do so by visiting https://support.pokemon.com/ then click the Pokémon Trading Card Game Live link. From there click "Contact Us" Thanks!

  • NatalieChangXY
    NatalieChangXY Member Posts: 4 ✭
    First Comment
    #3

    Has support replied to anyone yet ? I have raised a ticket since 10 till now there have been no response.

  • Bhramavi
    Bhramavi Member Posts: 51 ✭
    10 Comments First Anniversary 5 Agrees 5 Likes
    #4

    they replied very common thing to uninstall and install again stuff. which I did in mobile as my pc

  • Hazg123
    Hazg123 Member Posts: 3 ✭
    First Comment
    #5

    I’ve tried uninstalling and reinstalling on both Mac and iPhone after update maintenance and keep getting the 10099 error on iPhone and error 0 on Mac

  • chevarius
    chevarius Member Posts: 3 ✭
    First Comment
    #6

    I also reinstalled the Game on my iPad but even with a fresh Login, the Problem still exists.

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