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The Pokémon TCG Live game client will be offline for maintenance from 15:00 ~ 23:00 (UTC) on May 6, 2025 while an update is being applied. Pokémon Trainer Club logins and the Code Card Redemption Website will also be unavailable from 16:00 ~ 18:00 (UTC) within the above maintenance window.
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Game stuck at the beggining of a battle

mangani92
Member Posts: 1 ✭
Sometimes my device(Google pixel 6). Get stuck or freezer at the screen of the beggining of a battle, when appear the cinemátic of both playera showing himself with his respective poses and then, the screen doesnt change to show the gameboard, so, i must quit the Game. This is annoying, because i lost the battle and points.
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Comments
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Hello Trainer,
Thank you for your report. I recommend you open a ticket for this issue with the support team. To do so, visit support.pokemon.com then click the Pokémon Trading Card Game Live link. From there click "Contact Us".
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