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Game stuck at the beggining of a battle

Sometimes my device(Google pixel 6). Get stuck or freezer at the screen of the beggining of a battle, when appear the cinemátic of both playera showing himself with his respective poses and then, the screen doesnt change to show the gameboard, so, i must quit the Game. This is annoying, because i lost the battle and points.

Comments

  • Mod_Champion
    Mod_Champion Moderator Posts: 143 ✭✭
    100 Comments Second Anniversary 25 LOLs 5 Likes

    Hello Trainer,

    Thank you for your report. I recommend you open a ticket for this issue with the support team. To do so, visit support.pokemon.com then click the Pokémon Trading Card Game Live link. From there click "Contact Us".