Welcome to the official Pokémon Forums!

Click here to review our official Rules & Guidelines.
[Pokémon TCG Live] Maintenance Notice

Pokémon TCG Live will be offline for maintenance from 16:00 ~ 24:00 (UTC) on November 11, 2025.
The Code Card Redemption Website will also be briefly offline from 16:00 ~ 19:00 during the above maintenance window.
Please see the Version 1.32.0 - Patch Notes announcement for more information.

Game crashed while opening packs? Where do I go?

ARightByRoy
ARightByRoy Member Posts: 1 ✭
edited May 7 in General Pokémon TCG Discussion #1

Got kicked out after redeeming 50 codes- opened two or three packs and the app. Crashed. How do I get back to the packs?

Answers

  • Mod_Bee
    Mod_Bee Moderator Posts: 1,153 mod
    1000 Comments 100 Likes Third Anniversary 25 Agrees
    #2

    Hello, I recommend opening a ticket with the support team. You can do so by visiting https://support.pokemon.com/ then click the Pokémon Trading Card Game Live link. From there click "Contact Us" Thanks!

  • Odasung
    Odasung Member Posts: 22 ✭
    10 Comments First Anniversary 5 Agrees Name Dropper
    #3

    i think its may already done since we put the code and redeemed them ?

    open pack only animation

  • TechHog
    TechHog Member Posts: 2,900 ✭✭✭✭✭
    2500 Comments 500 Agrees 250 LOLs 250 Likes
    #4

    You don't. The packs opened as soon as you collected them. The animation is just for show.

Categories