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Pokémon TCG: Timer runs out but game does not end

Hi group!

This is my first post in here and I have a question regarding an issue that has happened to me several times.

Right now I'm in a match against a lost-box Giratina deck, and it seems that I have big possibilities to win. But is my opponent's turn and it has been for more than 15 minutes and his turn is not over. It seems that they are AFK as they have not done any movements.

Now I've waited more time, and the timer reaches 0 and nothing happens.

Is this something regular? Is it because my opponent closed the game because they were losing? If you know anywhere I can report this issue would be greatful!

Thanks!

Best Answer

  • Mod_Bee
    Mod_Bee Moderator Posts: 459 mod
    100 Comments 25 LOLs 5 Answers 25 Likes
    #2 Answer ✓

    Hello, I recommend opening a ticket with the support team. You can do so by visiting https://support.pokemon.com/ then click the Pokémon Trading Card Game Live link. From there click "Contact Us" Thanks!

Answers

  • TechHog
    TechHog Member Posts: 2,832 ✭✭✭✭✭
    2500 Comments 500 Agrees 250 Likes 50 Answers

    This happens if you DC'd. If your opponent takes more than 45 seconds to make a move, just close the app; you already lost and you're just wasting your own time.


    I find it weird how everyone this happens to seems to forget about the action timer...