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Clothes are invisible on opponents' models

NavyBrionne729
NavyBrionne729 Member Posts: 8 ✭
5 LOLs 5 Likes First Anniversary Photogenic
edited May 2025 in Pokémon TCG Live Bugs & Feedback #1

When I'm playing with some opponents, before the duel really starts (and after it ends), the opponent's model's clothes and hair are invisible.

image.png image.png image.png

I most likely don't have the assets for the female model's clothes and hairstyles, so they aren't showing up. I don't see an option to manually download them, either.

Answers

  • Mod_Bee
    Mod_Bee Moderator Posts: 1,489 mod
    1000 Comments Fourth Anniversary 100 Likes 25 Agrees
    #2

    Hello, I recommend opening a ticket with the support team. You can do so by visiting https://support.pokemon.com/ then click the Pokémon Trading Card Game Live link. From there click "Contact Us" Thanks!

  • NavyBrionne729
    NavyBrionne729 Member Posts: 8 ✭
    5 LOLs 5 Likes First Anniversary Photogenic
    #4

    I assume this got fixed in version 1.7.1.

    image.png

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